Privacy Policy

This Privacy Policy explains how Tailwind Media ("Tailwind Media," "we," "us," or "our") collects, uses, and shares information when you visit our website (the "Site") or otherwise interact with us online.

If you have questions about this Privacy Policy, contact us at contact@tailwindmedia.io

1) Information We Collect

A. Information you provide to us

You may provide information when you contact us (for example, by emailing us). This may include:

• Your name
• Your email address
• The contents of your message
• Any other information you choose to share

B. Information collected automatically (usage and device data)

When you visit the Site, we (and our service providers) may automatically collect certain information, such as:

• IP address (which may be used to estimate general location)
• Device type, operating system, browser type
• Pages viewed, time spent, clicks, referring/exit pages
• Approximate geographic region (e.g., city/metro area)
• Performance and diagnostic data (e.g., error logs)

C. Cookies and similar technologies

We may use cookies, pixels, tags, and similar technologies to operate the Site, analyze traffic, and improve performance. You can control cookies through your browser settings. Some features of the Site may not function properly if cookies are disabled.

2) Analytics (GA4 and Similar Tools)

We use Google Analytics 4 ("GA4") and may use other commonly used website tools to understand how visitors use the Site, improve content, and measure performance. These tools may collect information such as:

• Pages visited and actions taken on the Site
• Device/browser information
• Approximate location derived from IP address
• Unique identifiers (e.g., cookie IDs)

Google's use of information collected via GA4 is governed by Google's policies. You can learn more about Google Analytics opt-out options via Google's tools and browser add-ons, and you may also manage cookie settings via your browser.

3) How We Use Information

We use information we collect to:

• Operate, maintain, and improve the Site
• Respond to inquiries and communicate with you
• Understand Site usage and performance (analytics)
• Detect and prevent fraud, abuse, security incidents, or technical issues
• Comply with legal obligations and enforce our terms

4) How We Share Information

We may share information:

• With service providers who help us run the Site or analyze performance (e.g., analytics, hosting, security)
• To comply with law or respond to lawful requests (e.g., subpoenas, court orders)
• To protect rights and safety (e.g., investigating suspected fraud or abuse)
• In a business transfer (e.g., merger, acquisition, financing, or sale of assets)

We do not sell your personal information in exchange for money. We also do not share personal information for cross-context behavioral advertising in a manner that would be considered a "sale" or "sharing" under certain state privacy laws, except to the extent analytics providers may process data as described above.

5) Data Retention

We retain personal information for as long as necessary to:

• Provide the Site and respond to your inquiries
• Maintain business records
• Comply with legal obligations
• Resolve disputes and enforce agreements

Retention periods may vary depending on the type of data and purpose of processing.

6) Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no website or transmission is completely secure, and we cannot guarantee absolute security.

7) Your Choices

• Cookies: You can manage cookies through your browser settings.
• Communications: If you email us, you can request that we update or delete the information you shared, subject to legal or operational requirements.

8) Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us at contact@tailwindmedia.io.

9) International Visitors

If you access the Site from outside the United States, your information may be processed in the United States or other jurisdictions where our service providers operate. These jurisdictions may have different data protection laws than your home country.

10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" above indicates when it was last revised. Your continued use of the Site after changes become effective means you accept the updated policy.

11) Contact Us

If you have questions or requests related to privacy, contact: contact@tailwindmedia.io